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Integration with ITSM Solutions like ServiceNow
May 20, 2021 @ 1:00 pm - 1:30 pm
As your organization increasingly grows, it is pivotal to consider automating and streamlining many of your IT service workflows. ITSM tools provide various benefits to your organization but trying to take full advantage of these benefits while trying to maintain the constant changes and your growing workforce can be overwhelming for your IT operations.
Today, the expectation to maintain governance with a more secure operation while delivering fast and effective service to both your internal and external stakeholders is becoming a challenge to manage without a major overhaul of how we view IT service operations.
Watch this webinar recording to learn the benefits of including your ITSM tool into your identity program to alleviate the challenges in your service operations by:
- Incorporating identity into your digital workflows
- Increasing your visibility into your ITSM accounts and groups
- Learning multiple ways to integrate ITSM solutions
- Streamlining your IT services with automating service ticket creation